AI Receptionist for Home-Service Companies

Never Miss Another After-Hours Call.

Your AI receptionist answers calls after hours, qualifies customers, books appointments, and escalates urgent calls so your team doesn't have to.

Calls answered 24/7 Appointments booked automatically Urgent calls escalated immediately
Incoming Call
Customer, 10:42 PM
Live
Reason Emergency plumbing
Location Owen Sound, ON
Urgency High
Action On-call tech notified
Status Handled

Your customers don't stop calling when your office closes.

Missed after-hours calls mean missed jobs, frustrated customers, and lost revenue. Whether it's a burst pipe at midnight or a furnace that quit on a cold Friday evening, your customers need to reach someone. Your AI receptionist makes sure they always do.

How It Works

Four steps. Zero voicemails.

Your AI receptionist handles the entire call, from first ring to final follow-up, according to your own rules.

01

Customer Calls

The AI receptionist answers instead of voicemail. Every time, day or night.

02

AI Handles the Conversation

It listens, understands what the customer needs, and collects the right information for your business.

03

The Right Action Happens

Book, qualify, transfer, or escalate based on the rules your business defines. Urgent calls reach the right person right away.

04

Your Team Gets the Details

A concise call summary with customer information lands in your inbox. Nothing gets lost.

Industries

Built for the trades.

The AI receptionist is configured around the specific calls your industry receives. It knows the difference between a routine quote request and an emergency that needs someone on the phone right now.

🌡️

HVAC

Answer service calls, qualify furnace and AC emergencies, and book appointments around your schedule.

🔧

Plumbing

Capture emergency calls, service requests, and new leads 24/7. Burst pipes can't wait until morning.

Electrical

Handle service inquiries and route urgent electrical calls to the right person, fast.

🏠

Roofing

Capture storm-damage leads, inspection requests, estimates, and urgent repairs when customers need you most.

Real Calls

See what your calls could look like.

Every conversation is natural, professional, and handled according to your business rules.

Plumbing · Emergency
Customer
"My basement is flooding and I need a plumber now."
AI Receptionist
"I'm sorry you're dealing with that. Let's get this handled quickly. Can I get the address?"
Emergency identified. On-call technician notified. Customer confirmed.
HVAC · No Heat
Customer
"Our furnace stopped working and it's freezing inside."
AI Receptionist
"That's urgent. Let me check emergency availability tonight. What city are you in?"
Urgency confirmed. Service area verified. Appointment offered or escalation triggered.
Roofing · Storm Damage
Customer
"We had a big storm last night and I think we have roof damage."
AI Receptionist
"We can get someone out for an inspection. Let me collect your details and confirm availability."
Lead captured. Inspection request logged. Summary sent to your team.
Business Value

Every call is an opportunity.

Your AI receptionist doesn't replace your team. It makes sure no opportunity slips through when your team isn't available.

More Calls Answered

Your customers reach a real conversational experience instead of voicemail, every time they call.

More Opportunities Captured

The AI collects the information your team needs to follow up, quote, and close.

Faster Emergency Response

Urgent calls are escalated right away, following your own escalation rules.

Less After-Hours Interruption

Your team is only contacted when it actually matters, not for every routine inquiry.

Consistent Customer Experience

Every caller gets a professional, consistent first response regardless of the time.

Configured Around Your Business

Your services, area, hours, policies, and escalation contacts are all built in from day one.

ROI Estimate

One extra job can pay for the service.

Estimate the value of after-hours calls your business might be missing. All figures are illustrative estimates only.

$3,000
Estimated potential recovered revenue per month

These are illustrative estimates only. Actual results depend on your business, call volume, and conversion rates. Not a guarantee of performance.

Pricing

Plans built around your call volume and workflow.

Pricing is based on your call volume, hours of coverage, and configuration requirements. No hidden fees.

Starter

After-Hours Coverage

For businesses that primarily need after-hours call coverage and lead capture.

  • After-hours call answering
  • Lead qualification
  • Call summaries to your inbox
  • Emergency escalation rules
Get a Custom Quote
Custom

Multi-Location

For multi-location operators or businesses with more complex call-handling requirements.

  • Everything in Growth
  • Multi-location support
  • Custom integrations
  • Dedicated onboarding
Get a Custom Quote
Book a Demo

Let's see what happens to your calls after hours.

Tell us about your business and we'll show you exactly how the AI receptionist would handle your calls.

10+
Years in technology
CA
Serving Canadian businesses
ON
Based in Ontario
24/7
Call coverage available
About

We understand technology. We're focused on solving a practical problem.

Sentan Inc. is a boutique technology consultancy based in Ontario. We have deep experience in software, systems, and automation, and we've focused that expertise on one practical problem: making sure home-service companies don't miss valuable calls.

The AI receptionist isn't a generic off-the-shelf product. It's configured around how your business actually operates, including your services, service area, scheduling process, emergency definitions, and escalation contacts.

Ontario-based HVAC Plumbing Electrical Roofing
Ontario, Canada (serving businesses nationwide)
IT Services

Broader IT expertise, available when you need it.

In addition to the AI receptionist, Sentan offers technical consulting, cloud architecture, systems integration, process automation, and website development for Canadian businesses.

Cloud Architecture Systems Integration Process Automation Website Development Technical Advisory